Delivery

    We deliver to any UK mainland address for FREE. European Countries have standard charges which you will find when you reach checkout. If you would like to know if we can arrange shipping to your country, please contact us and we will try and help.

    You will need to choose the country for delivery when ordering for the appropriate delivery charge.

    We stock some products which have a delivery time stated on the product page. We make other products to order, which will have a lead time stated for the production. Once the product has been manufactured, it will be sent via courier.

    UK 1-2 days, EU 4-5 days

     

    Terms and Conditions

    Our products are all made by hand at our workshop in Suffolk. All the veneers, timbers and materials we use are from sustainable sources and FSC approved.

    We strive to ensure that our products are described as clearly as possible and they arrive safely to our customer’s satisfaction. All products are handmade so there will be variations from product to product, so although very small differences, please consider this.

    PAYMENT

    Our online shop enables you to purchase securely online through Paypal, and you can use standard credit/debit cards through this platform even without a paypal account. You can also pay directly into Storm Furniture’s bank account which we leave our details to be found at checkout.

    PRICING

    Prices are all shown in GBP inclusive of VAT. Prices displayed throughout this website were accurate at the time of publication and may change at any time.

    PURCHASE

    When you place an order, you will receive an email. We will contact you if there is a problem with your order.

    POSTAGE

    Items will be sent via our courier delivery service. We will notify you when your item is due for delivery.
    Larger items can take up to 3 months to arrive with you. More details will be given once an enquiry has been made.

    RETURNS

    All of our products are specially made for you, and we are unable to allow unwanted orders to be returned and refunded. Materials are ordered in specially and the items are handcrafted to specification. If however, we are notified early enough so we have not started the manufacturing process, we can help in this case.

    FAULTS

    If we make a mistake, we will put it right. If an item is damaged, we will do our utmost to rectify the situation as quickly as possible to the satisfaction of the customer. If this cannot be done, then a full refund will be given including our delivery costs.

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    Storm Furniture Limited. Registered in England No. 8709901. 21 Hillside Way, Halesworth, Suffolk, IP19 8JN. VAT Number 181 2318 28.

    Copyright ©2014 Storm Furniture Ltd. All Rights Reserved. Website Design by AR Creative.